October 10, 2021

Understanding Incidents, Claims, and Losses

Many people often see these three terms as identical. Although they may be related, there is still a fine line between incidents, claims, and losses. These terms may be confusing and interchangeable; however, for people who have knowledge like those in the insurance industry, these terms are very distinctive. Incidents to Claims An incident is […]

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November 6, 2018

Incident Management Software

A1 Tracker has been awarded a new incident management software implementation that will be used to track and report auto incidents, customer complaints, and hazards for a public utility company in Puerto Rico. Incident reporters will have a web-based claim portal to submit critical incident details including the roadway where the incident occurred and the […]

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