With the surge of businesses adopting a remote or hybrid work environment, what makes one more successful than others? Both businesses and consumers look for brands and to engage services that simplify and increase productivity. To enhance the quality of life, transitioning from legacy-installed software to web-based medical claims billing software is essential. Businesses have to understand that the reduction of time on manual work can lead to more tasks and faster processes. In this article, we focus on medical claims and automation tools.

An insurance claims company located in Cincinnati has a Medical Expense Reimbursement Plan (MERP). It is usually a tax-free arrangement of businesses for employees or dependents for medical expenses. It assures that their health plan still has its benefits such as increasing deductibles or copays. The business serves as a consultant, insurance agency, and administrator that deals with a unique strategy with insurance transactions. Their growth strategy led them to embrace the digital evolution by engaging with Medical Claims Processing Software implementation. The scope of this implementation is managing and automating Medical Expense Reimbursement Plans. We manage and automate this with new technologies, security, and accessibility options. With this system, we tailored a medical claim form to manage medical insurance, co-insurance, and deductibles. Alongside are managing plan employers members, dependents, medical procedure codes, and costs

Introduction to Claim Processing Form

During a demonstration with this client, we presented the actual interface of the claim processing form. A field called the ‘individual limit’ starts the calculation processes of benefits set by the policy benefits of coverages. The value then must be in line with the pre-recorded plan details. This pre-recorded plan gives the claimant a code that shows an equated formula on the discounts, carrier deductions and paid among other things.

Customer Introduction: Claim Processing Form

Demonstrations are usually separate sessions that A1 Enterprise arranges with their clients. They train them to understand A1 Tracker, specifically the product modules that we customize according to the client’s needs. During the training sessions, clients are given a run through of the journey inside the software from beginning to end. We give our clients the opportunity to visualize their business process and collect their feedback to fine-tune their implementation. This is to create a best-case workflow scenario to maximize their software return on investment. One of the key benefits of the demonstration service is getting high quality training to maximize the usage of the software with large consideration on the benefit following the software training and adoption process

As mentioned in the demonstration, the allowed deductibles and carrier deductibles shall be in sync. Here, we offer tools to ensure the system maintains data and the financial integrity of all claims. This system also prevents users from updating claims that lead to invalid data or otherwise conflict with their plan benefits. A1 added controls for claim validation to prevent invalid claim data from being added or approved. For instance, we require the claimant to enroll his members or dependents before processing a claim. 

The process of computing claim benefits and reimbursements may be overwhelming because it is detailed and intense. However, we automate these complex processes and guide users with their use case for immediate cost savings following implementation. These cost savings then compound overtime. A1 will also migrate legacy data into A1 Tracker as part of the implementation. This software implementation is a highly complex endeavor for both parties as we replace the 20-year old legacy software with A1 Tracker to manage MERP Insurance Plans and Medical Claims Benefits Processing. With all these, we guide and help our client navigate and maximize the use of the software. We will ensure the software implementation and adoption process is successful through this strong user training.

Contact us now to schedule a demonstration.